It’s now easier than ever to report a maintenance request to the management team. Arterra now offers a new Work Order option in your Resident Portal. This is a great way to communicate a maintenance issue in the common areas that you might normally report via email. Submitting your request via your resident portal will allow you to track the status of the work order while the management team works on it.
To submit a work order/maintenance request, log into your resident portal and select the “Work Order” option under the “My Home” tab on the left side of the page.