Welcome to Arterra

Want to make reserving the Eco-Suite or loading dock quick and hassle-free? Hoping building staff can easily reach you if there’s an issue with your guest, vehicle, or bike? Of course you do! Check out these helpful tips to streamline some of our most common building processes so you can stay focused on your day.

Eco-Suite Reservations

• Book directly through your Resident Portal (link below).
• Need multiple nights? Submit a separate reservation for each day.
• The first-night fee must be paid within 5 days of booking, or your reservation may be canceled.
• Reservations are only considered approved once full payment for the entire stay is received.

Large Deliveries – Furniture, Appliances, Items Over 70 lbs

• Planning a delivery over 70 lbs or requiring more than one person to carry? You must reserve the loading dock through the Resident Portal.
• Request a Certificate of Insurance (COI) from your delivery company early—HOA Management can provide a sample COI if needed.
• Please do not attempt to bring large items through the front or side entrances—this is against building rules, and your delivery will be turned away.

Community Room & BBQ Deck Reservations

• Both spaces can be reserved through the Resident Portal.
• Reservations are limited to a maximum of 8 hours per booking.
• A walk-through inspection with front desk staff is required before your reservation begins and again after it ends.
• No deposit is required to reserve either space.

Keep Your Information Current
Keeping your contact details, guest list, and vehicle/bike info updated in the Resident Portal helps staff assist you more quickly with package alerts, guest check-ins, parking concerns, and other time-sensitive matters. Log in anytime to make updates—it only takes a minute! You can access the resident portal by using the following link arterrahoa.org/my-account/

Help Keep HOA Costs Down

Living in a high-rise apartment building, it’s easy to overlook how individual water use impacts the overall costs for the HOA. However, water is one of the biggest shared expenses in our community, and small changes in daily habits can lead to significant savings for everyone. Here’s how you can do your part to conserve water and keep HOA expenses in check.

Simple Ways to Cut Water Waste in Your Home

1. Fix Leaks Promptly – Even a small drip can waste hundreds of gallons of water per year. If you notice a leaky faucet, showerhead, or running toilet, repair it right away.

2. Take Shorter Showers – Cutting shower time by just two minutes can save up to five gallons per shower. If everyone in the building reduced their shower time, the savings would add up quickly.

3. Turn Off the Tap – Don’t let water run while brushing your teeth, shaving, or washing dishes. Turning off the tap when not in use can save gallons of water each day.

4. Run Full Loads Only – Whether it’s the dishwasher or washing machine, make sure you’re running full loads to maximize water efficiency.

5. Report Water Issues in Common Areas – If you notice malfunctioning irrigation, or a dripping faucet in shared spaces, report it to building management so it can be addressed quickly.

6. Use Cold Water When Possible – Washing clothes in cold water not only saves energy but also reduces the demand on hot water systems, which helps lower water usage.

7. Consider Water-Efficient Fixtures – If you’re thinking about upgrading a faucet or showerhead in your unit, look for WaterSense-labeled products, which use significantly less water without compromising performance.

The Big Picture

Water conservation isn’t just about reducing monthly bills—it’s about sustainability and ensuring that our building operates efficiently. Arterra’s water bill is shared by all residents, so making small adjustments benefits everyone. Plus, using less water helps protect California’s precious water resources, especially during dry seasons. For any maintenance requests related to leaks or water issues, please contact the building management office. Thank you for doing your part!

A significant transformation is being planned just across King Street, and it’s one that Arterra residents may want to pay close attention to. The SF Railyards project aims to redevelop the 20-acre site along Townsend Street between 4th and 7th streets, currently used as a railyard and train station for Caltrain. Owned by Prologis, the site has long been a key piece of infrastructure but has not fully integrated with the surrounding community. Now, there is an opportunity to modernize the station and rethink the space in a way that could impact the character and value of our neighborhood.

The project envisions a reimagined rail station at the heart of a mixed-use neighborhood, potentially improving connectivity between SOMA, Mission Bay, and Showplace Square. While these changes could bring benefits like better transit options and new public spaces, they may also raise questions about construction timelines, long-term impacts, and how our community will fit into the new urban landscape.

Because of its proximity to your homes, this project has the potential to directly affect Arterra residents.  More information and contact resources can be found at the SF Railyard website:  https://www.railyards-sf.com/.

To help the Arterra community stay informed, the Board of Directors and Arterra Management is coordinating a Q&A event with SF Railyards representatives. More details on the event will be shared soon!