Manager’s Messages

New resident portal mobile app – More ways to connect!

We are excited to announce the release of our first Resident Mobile App. Our new SnapHOA Resident Mobile App will allow you to perform the most commonly used actions from the Resident Portal in a format built just for your mobile device. You’ll be able to take advantage of the following benefits right away, with some additional features such as amenity reservations coming soon.

Features Currently Available and Live:

1.          Announcements – see what’s happening in the    community.

2.         My Account

a.   See current balance and recent activity.

b.   Pay by e-check or credit card.

c.   Set-up auto pay.

3.         View

a.   Work Orders and add note.

b.   Violations and add note.

c.   Architectural Applications – see status of application.

4.         Contact information – update contact info and contact preferences for all household members.

We hope this makes it easier for you to connect with your association. As always, we welcome your feedback!

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TIPS & REQUIREMENTS FOR ARTERRA LANDLORDS

If you are a property owner at Arterra and have recently leased your unit to new tenants, there are a few steps you must take to ensure you’ve provided everything to the HOA that is required, and that your tenants have a great experience when they move in.  Below is a quick reference list to help you with the process:

Things to do when signing the lease:

  • Make sure tenants are aware they must reserve the loading dock in order to move in.
  • Download the Tenant Welcome Packet in your Resident Portal and have your tenants complete all applicable forms.
  • Ask them to review all HOA rules carefully so they will be well prepared for move-in day.
  • Make sure your new tenants review the “How to Sort Refuse @ Arterra” guidelines and sign/return the acknowledgment. 
  • Let them know that Arterra Management offers a New Resident Orientation and encourage them to RSVP with the management team.

Things to send to Arterra Management before Move-In day:

  • Fully executed lease agreement
  • Completed Tenant Information Form
  • Completed/Signed Amenity Use Agreement
  • “How to Sort Refuse @ Arterra” Acknowledgment form
  • Anticipated date of move-in (we recommend scheduling your move-in date as early as possible to ensure your tenants get their ideal timeslot)

Please share our contact info with your new tenants as we are happy to help provide guidance directly to all new residents.

Management Office 415-974-6363

Manager Assistant: Damonte Branch damontebranch@actionlife.com

General Manager: Kathy Daigle kdaigle@actionlife.com

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KEEP ON LEED-ING ARTERRA!

Did you know that Arterra is a LEED certified development?  Leadership in Energy and Environmental Design (LEED) certification is a globally recognized rating system for green buildings that demonstrates sustainability achievement.  At its roots, Arterra is a leader in sustainable urban living which extends to small choices we make every day.  The good news is that even small changes can make a significant impact. Here are some practical tips on how to live more sustainably, focusing on energy savings, water conservation, and local recycling programs.

Energy-Saving Tips

Reducing energy consumption not only lowers your carbon footprint but can also save you money. Here are some ways to be more energy-efficient at home:

  • Switch to LED Bulbs: LED bulbs use up to 75% less energy than traditional incandescent bulbs and last much longer.
  • Unplug Electronics: Many devices consume energy even when they’re turned off. Unplug chargers, computers, and other electronics when not in use, or use a power strip to easily disconnect them.
  • Use Energy-Efficient Appliances: If you’re in the market for new appliances, look for the ENERGY STAR label, which indicates the product meets energy efficiency guidelines.

Water Conservation

Water is a precious resource, and conserving it helps protect our environment and reduce the energy used in water treatment processes.

  • Fix Leaks Promptly: Even a small leak can waste a significant amount of water over time. Check your faucets, toilets, and showerheads regularly for leaks.
  • Install Low-Flow Fixtures: Low-flow showerheads and faucets can reduce water use without sacrificing performance.
  • Opt for Drought-Tolerant Landscaping: If you have outdoor space, consider planting native or drought-tolerant plants that require less water.

Local Recycling Programs

San Francisco has one of the most comprehensive recycling programs in the country. Proper recycling not only diverts waste from landfills but also reduces the need for new raw materials.

  • Know What to Recycle: Make sure you’re familiar with what can and cannot be recycled in our local program. Common recyclables include paper, cardboard, glass, and certain plastics. Items like plastic bags, electronics, and batteries often require special handling.
  • Compost: San Francisco’s composting program is one of the best ways to reduce waste. Composting food scraps, dead plants, and pet hairhelps create nutrient-rich soil and reduces methane emissions from landfills.
  • Take Advantage of Hazardous Waste Disposal: For items like paint, batteries, and chemicals, use the city’s hazardous waste disposal services. This ensures these materials are handled safely and don’t harm the environment.

Why It Matters

Urban areas like San Francisco face unique environmental challenges due to high population density and infrastructure demands. By adopting sustainable practices, we can help mitigate these challenges, contribute to a healthier planet, and set an example for other communities. Every small action counts, and together, we can make a big difference.

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Stay Safe and Prepared

While we enjoy the many benefits of urban life, it’s essential that we stay prepared for potential emergencies such as earthquakes and fires. Being prepared can make all the difference in ensuring our safety and the safety of our loved ones.

Why Prepare?

Preparation is key to ensuring our safety during unexpected events. Here are some compelling reasons to get prepared:

Fire: In a dense urban living environment, understanding fire safety and having a plan can be critical to ensuring you and your family respond safely and efficiently in the event of a fire.

Earthquakes: Our city is in an earthquake-prone area. A well-prepared household can minimize injury and damage.

Community Safety: Being prepared means you can help not only your family but also your neighbors, contributing to a safer and more resilient community.

Steps You Can Take

Create an Emergency Kit: Ensure you have essentials like water, non-perishable food, medications, a flashlight, batteries, and first-aid supplies.

Develop a Household Plan: Discuss and plan what each household member should do during an emergency. Know how to turn off utilities and establish a meeting point.

Stay Informed: Keep updated on emergency alerts and weather conditions. Sign up for local notification systems.

Report Special Assistance Needs:  Arterra keeps a list of all residents who may require special assistance during emergency evacuation events.  This list will be immediately provided to emergency services when they arrive to assist with an emergency evacuation.  Please report to HOA management if you may require special assistance during an evacuation! 

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Discover Culture for Free: Upcoming Free Museum Days in San Francisco

We are thrilled to announce an exciting opportunity for all San Francisco residents to explore and enjoy the rich cultural offerings of our city. Various museums across San Francisco are opening their doors to the public for free on specific days this summer. Whether you’re an art enthusiast, a history buff, or simply looking for a fun and educational outing with your family, there’s something for everyone!

Participating Museums and Free Admission Days

Asian Art Museum

Date: First Sunday of every month

Highlights: Discover one of the most comprehensive collections of Asian art in the world, spanning 6,000 years of history.

Contemporary Jewish Museum

Date: First Tuesday of every month

Highlights: Explore Jewish culture, history, art, and ideas through dynamic exhibitions and educational programs.

Museum of the African Diaspora (MoAD)

Date: Second Saturday of every month

Highlights: Celebrate the culture, history, and art of the African Diaspora through engaging exhibitions and programs.

San Francisco Museum of Modern Art (SFMOMA):  First Thursday of every month

California Academy of Sciences:  Third Wednesday of every month

de Young Museum:  First Tuesday of every month (except June 2024)

Exploratorium:  First Wednesday of every month

Plan Your Visit

Visiting these museums on their free days is a fantastic way to experience the diverse cultural landscape of San Francisco without spending a dime. To ensure a smooth visit, here are some tips:

Arrive Early: Free admission days are popular, so arriving early can help you avoid long lines.

Check the Museum’s Website: Occasionally, free days may coincide with special events or exhibits. Checking in advance can help you plan your visit more effectively.

Public Transport: Consider using public transportation to avoid parking hassles and reduce your carbon footprint.

Community Impact

Free museum days are not just about exploring art and science—they’re about coming together as a community to celebrate our shared heritage and the vibrant cultural mosaic that makes San Francisco unique. These events provide an accessible way for all residents, regardless of income, to engage with the arts and education.  We encourage you to take advantage of these opportunities to enrich your mind, inspire your creativity, and enjoy quality time with family and friends.

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Location

300 Berry Street
San Francisco, CA 94158
phone | (415) 974-6300

Management Team

Manager
Kathy Daigle | kdaigle@actionlife.com

Management Company

Action Property Management
655 Montgomery St, Suite 1190
San Francisco, CA 94111
phone | (949) 450-0202
fax | (949) 450-0303
communitycare@actionlife.com